Free shipping on orders $99 and over

Shipping is FREE for orders over $99.

HOLIDAY SHIPPING SCHEDULE:

UPS Ground: Order by Friday 12/15, noon EST, for delivery on  Friday 12/22
UPS 2nd Day: Order by Friday 12/20, noon EST, for delivery on  Friday 12/22
UPS Overnight: Order by Friday 12/21, noon EST, for delivery on  Friday 12/22

Online gift cards available for immediate delivery!

At SyleneDC.com, as part of our commitment to providing you complete satisfaction, we offer you what we believe to be the best shipping options at the lowest cost or FREE. In most cases, orders placed by noon (12:00 PM Eastern Standard Time) will be shipped out same day if merchandise is in stock, otherwise they will be processed the next business day.

Total Purchase Shipping Charge
Under $99 $10.95
2nd Day Air $25
Overnight $50

Additional fees will apply for packages sent other than ground and for International destinations (shipping, handling, and insurance).

STANDARD SHIPPING: UPS Ground

  • FREE when your order totals $99 or more.
  • $10.95 when your order is below $99
  • Place your order by 12pm EST on a business day to receive your order within 7 business days.
  • Excludes P.O. Box, Military (APO/FPO) and U.S. Territories.

PREMIUM SHIPPING: UPS 2nd Day Air

  • $25.
  • Place your order by 12pm EST on a business day to receive your order in 2 business days.
  • Excludes P.O. Box, Military (APO/FPO) and U.S. Territories.

PREMIUM SHIPPING: UPS Next Day Air

  • $50.
  • Place your order by 12pm EST on a business day to receive your order the next business day.
  • Excludes P.O. Box, Military (APO/FPO) and U.S. Territory addresses.

INTERNATIONAL SHIPPING:

Our system currently does not accept orders from countries other than Canada. However, for those other countries we are happy to accept your order via phone, email or fax. All additional taxes, fees, tariffs, import fees, and surcharges levied by destination countries are the responsibility of the customer. SyleneDC.com cannot determine in advance the amount, if any, that will be charged. Please check with your country's customs to ascertain if any additional charges will be applied to your order. SyleneDC.com does not receive any money from customs and import fees.

If you refuse to pay customs charges on an incoming shipment, it will be returned to SyleneDC.com at our expense. We will then deduct that charge, as well as any additional customs charges, from the refund of the original purchase price.

  • Canada: $25.00 for shipping to Canada via UPS. (5 to 10 business days).

To contact us: PHONE: 1-877-953-6332 or 301-654-4200, EMAIL sylenesalesinfo@sylenedc.com, FAX: 301-654-0494.